Commitment and Trust: Fostering Socio-economic Development Through Voluntary Data Exchange Between Governmental and Commercial Entities (2024)

Darmenova, A. (2024). Commitment and Trust: Fostering Socio-economic Development Through Voluntary Data Exchange Between Governmental and Commercial Entities. Transforming Government: People, Process and Policy. https://doi.org/10.1108/TG-02-2024-0050

Darmenova, Aida ; Andersen, Kim Normann. / Commitment and Trust : Fostering Socio-economic Development Through Voluntary Data Exchange Between Governmental and Commercial Entities. I: Transforming Government: People, Process and Policy. 2024.

@article{cc18804918e04d1590eb0f74fb147877,

title = "Commitment and Trust: Fostering Socio-economic Development Through Voluntary Data Exchange Between Governmental and Commercial Entities",

abstract = "PurposeThis paper aims to present the results of a project deployment on voluntary data exchange between a municipality and commercial entities built on the Commitment-Trust theory. The research also discovers whether data sharing can be a vital instrument to foster city socio-economic development.Design/methodology/approachInspired by the engaged scholarship approach, this research explores the economic and operational results of data integration from two different information sources, the legislation impact and the effects on citizens as final beneficiaries. Over a period of 27 months, the authors observed changes the voluntary data sharing brings in traditional interaction between multiple ecosystems. The impact of positive and negative factors was validated via 12 exit interviews with key stakeholders.FindingsVoluntary data sharing is driven by parties{\textquoteright} goodwill to improve public services for residents, the organisations gain tremendously much more benefits than they can do separately on their own. When the parties commit to voluntarily share data, this increases trust in each other and the responsibility of each data contributor. This research proposes that the Commitment-Trust theory is well-replicable for the government-to-business relationship.Originality/valueThis research contributes to the current body of knowledge of voluntary data exchange between different ecosystems, especially between a government and its environment. This paper presents a relevant project deployment from an emerging economy and its consequences for a city municipality, businesses and residents.",

keywords = "Voluntary data exchange, Data integration, Government-to-business relationship, Commitment-trust theory, Engaged scholarship, City development, Multiple ecosystems, Voluntary data exchange, Data integration, Government-to-business relationship, Commitment-trust theory, Engaged scholarship, City development, Multiple ecosystems",

author = "Aida Darmenova and Andersen, {Kim Normann}",

note = "Epub ahead of print. Published online: 25 June 2024.",

year = "2024",

month = jun,

day = "25",

doi = "10.1108/TG-02-2024-0050",

language = "English",

journal = "Transforming Government: People, Process and Policy",

issn = "1750-6166",

publisher = "Emerald Group Publishing",

}

Darmenova, A 2024, 'Commitment and Trust: Fostering Socio-economic Development Through Voluntary Data Exchange Between Governmental and Commercial Entities', Transforming Government: People, Process and Policy. https://doi.org/10.1108/TG-02-2024-0050

Commitment and Trust: Fostering Socio-economic Development Through Voluntary Data Exchange Between Governmental and Commercial Entities. / Darmenova, Aida; Andersen, Kim Normann.
I: Transforming Government: People, Process and Policy, 25.06.2024.

Publikation: Bidrag til tidsskrift › Tidsskriftartikel › Forskning › peer review

TY - JOUR

T1 - Commitment and Trust

T2 - Fostering Socio-economic Development Through Voluntary Data Exchange Between Governmental and Commercial Entities

AU - Darmenova, Aida

AU - Andersen, Kim Normann

N1 - Epub ahead of print. Published online: 25 June 2024.

PY - 2024/6/25

Y1 - 2024/6/25

N2 - PurposeThis paper aims to present the results of a project deployment on voluntary data exchange between a municipality and commercial entities built on the Commitment-Trust theory. The research also discovers whether data sharing can be a vital instrument to foster city socio-economic development.Design/methodology/approachInspired by the engaged scholarship approach, this research explores the economic and operational results of data integration from two different information sources, the legislation impact and the effects on citizens as final beneficiaries. Over a period of 27 months, the authors observed changes the voluntary data sharing brings in traditional interaction between multiple ecosystems. The impact of positive and negative factors was validated via 12 exit interviews with key stakeholders.FindingsVoluntary data sharing is driven by parties’ goodwill to improve public services for residents, the organisations gain tremendously much more benefits than they can do separately on their own. When the parties commit to voluntarily share data, this increases trust in each other and the responsibility of each data contributor. This research proposes that the Commitment-Trust theory is well-replicable for the government-to-business relationship.Originality/valueThis research contributes to the current body of knowledge of voluntary data exchange between different ecosystems, especially between a government and its environment. This paper presents a relevant project deployment from an emerging economy and its consequences for a city municipality, businesses and residents.

AB - PurposeThis paper aims to present the results of a project deployment on voluntary data exchange between a municipality and commercial entities built on the Commitment-Trust theory. The research also discovers whether data sharing can be a vital instrument to foster city socio-economic development.Design/methodology/approachInspired by the engaged scholarship approach, this research explores the economic and operational results of data integration from two different information sources, the legislation impact and the effects on citizens as final beneficiaries. Over a period of 27 months, the authors observed changes the voluntary data sharing brings in traditional interaction between multiple ecosystems. The impact of positive and negative factors was validated via 12 exit interviews with key stakeholders.FindingsVoluntary data sharing is driven by parties’ goodwill to improve public services for residents, the organisations gain tremendously much more benefits than they can do separately on their own. When the parties commit to voluntarily share data, this increases trust in each other and the responsibility of each data contributor. This research proposes that the Commitment-Trust theory is well-replicable for the government-to-business relationship.Originality/valueThis research contributes to the current body of knowledge of voluntary data exchange between different ecosystems, especially between a government and its environment. This paper presents a relevant project deployment from an emerging economy and its consequences for a city municipality, businesses and residents.

KW - Voluntary data exchange

KW - Data integration

KW - Government-to-business relationship

KW - Commitment-trust theory

KW - Engaged scholarship

KW - City development

KW - Multiple ecosystems

KW - Voluntary data exchange

KW - Data integration

KW - Government-to-business relationship

KW - Commitment-trust theory

KW - Engaged scholarship

KW - City development

KW - Multiple ecosystems

U2 - 10.1108/TG-02-2024-0050

DO - 10.1108/TG-02-2024-0050

M3 - Journal article

SN - 1750-6166

JO - Transforming Government: People, Process and Policy

JF - Transforming Government: People, Process and Policy

ER -

Darmenova A, Andersen KN. Commitment and Trust: Fostering Socio-economic Development Through Voluntary Data Exchange Between Governmental and Commercial Entities. Transforming Government: People, Process and Policy. 2024 jun. 25. doi: 10.1108/TG-02-2024-0050